Hi, my name is Jess.
I’m a strong communicator with deep user experience knowledge, passion for strategic problem solving and advocating for users, and desire to create clean and intuitive experiences.
Cultivating a Communication Hub
Took a platform-approach to a feature set so it would be more applicable to the various key instructional cycle activities and easier to use, saving time and effort for busy, understaffed educators.
Product UI Redesign - Inbox
Redesigned the inbox feature as part of larger redesign efforts. The new design embodies a clean, simplified interface along with streamlined paths for an improved user experience.
Complex Feature Design: Credit Application
Designed an intuitive way for credits to be managed within our application to help our users save time and effort, reduce errors, leverage our end-to-end experience.
REcon19
On October 5, 2019, I had the honor of presenting with Bill Albert at the REcon19 user research conference hosted by UX_INXS at Bloomberg in New York City. We presented our case study on measuring emotional engagement using virtual dressing rooms for 200+ people.
